Our aim here is to keep your life simple by taking care of your website’s heartbeat and giving you WordPress managed services and hosting support services for other miscellaneous things that you might want us to handle. This may include setting up your new website, helping you with website migration, or even changing DNS settings of your domain and installing an SSL certificate.
Below is a list of things we do within our WordPress management services. If you want to get started right away just opt-in to our WordPress Support Plans and let us know how we can help.
WordPress version control
A key part of WordPress management is taking care of your WordPress core, plugins, and theme version updates. There is a dedicated team of WordPress developers working relentlessly & fixing WordPress since it has been rolled out for the people to use. They bring out new WordPress updates now and then. Each update has new features to offer, so that, your site keeps running smoothly without any issues.
There is a need to keep your WordPress core updated so as to ensure that your site has:
- New & improved features
- Latest security updates
- No security vulnerabilities
- Improved speed and performance
If you want to have your site running in top shape, you need to keep every piece of software up-to-date. This is done not only to have new features but to keep your site bug-free and not hamper its performance. Our managed WordPress services ensure that you do not have to initiate these updates all by yourself. We take care of all of it & save you from the hassles of managing WordPress core updates.
WordPress version control simply means keeping track of these changes happening to your site and keeping your data safe. We record the changes made, who made the changes & when the changes were made. This ensures that your data is always safe, and we can even access and restore the older version of your site. Besides this, WordPress also comes with a user role management system that we can guide you through and keep a track of.
Website migration is probably one of the last steps in launching a new or redesigned website. It may also be the best strategy if you think you just got hacked and wanted to take your clean WordPress Backup files and migrate to a new hosting server. Whatever the case may be, if you are moving your site to a new host or domain but don’t have the right expertise or time, ask us for WordPress help, and we will do it for you with no strings attached.
We ensure that we do the website’s migration in the right way. Therefore, we take a complete backup of your site before initiating the migration so that we are prepared if anything goes wrong during the process.
A complete WordPress backup includes:
- Complete WordPress database files of your website
- All the images and media files
- WordPress plugins and themes files
- Content Files of your WordPress website
- WordPress Core Files
We do understand that you have entrusted us with all your site’s files, images, and content and want all of them to be intact during the migration process. Therefore, we keep all of our processes as transparent as possible. Not only that, we will be more than happy to answer all your queries and doubts regarding the migration process.
Server Uptime Monitoring
Your site is everything to you, and it is evident to know when it goes down. It inevitably does affect your website’s credibility, but you may be losing money and search engine influence also. So, what would happen if it stopped responding in the middle of the night? Helpbot provides 24/7 Uptime monitoring service, which means, we monitor your website and server closely. Your site is checked every minute from over 50 locations in the world. Once a downtime is detected, we will be notified in no time. And our quick and accurate diagnosis of problems will get us to resolve anything serious when your WordPress site goes down.
We generate proper statistics that show your site’s uptime and downtime over any time period, be it the stats for a week, month or even a year. Since we believe in transparency, you will receive a comprehensive and detailed website maintenance report every month, which will include your site’s uptime and downtime stats and tasks carried out by us to fix WordPress issues causing the downtime. Our reports are easy-to-understand and present the information in a crystal clear manner.
WordPress is the most common CMS and is based on PHP & MySQL. It gets a lot of attention from all kinds of hackers out there because of which it is essential to have active and right security measures related to PHP. Having your site based on the correct PHP version, Preventing PHP execution from potential plugins/theme, etc. are amongst a few things you should do. Helpbot makes sure that all this is implemented. We also take care of any significant PHP errors that happen coincidently and do not shy away from customizing a thing or two if need be. Our dedicated team is committed to securing and maintaining your PHP codes of the WordPress core.
You get WordPress support from real WordPress experts who experience with providing WordPress website maintenance services. Your site’s core is based on PHP, and we manage it the right way and do not refer to guides or manuals every time we encounter some problems. We go a step further and offer full-time PHP support services and deploy a committed professional team to track, monitor and manage your WordPress core. When you interact with us, you will have an excellent experience as we are professionals who know WordPress from the inside out and can provide in-depth solutions to fundamental issues.
We provide full PHP support by:
- Troubleshooting the issues or problems
- Fixing bugs
- Maintaining and securing existing code
- Improving your site’s performance
cPanel Server Management
Your hosting and WordPress core version are at the heart of your website & cPanel comes as an effective tool to manage them. cPanel is an administrative control panel that is used to manage WordPress and everything else your web hosting has to offer. It has a user-friendly interface and helps you manage your domains, email accounts, database, files, etc. using one single interface. Experienced users may already know about these things, but even so, forget some of the options available.
Moreover, many other newbies and business WordPress website owners probably need help with this or would rather spend time doing what matters. We set up cPanel and provide cPanel management services and help the users to install and manage SSL certificates, create staging sites, manage DNS and MX records, create email IDs and manage backend files. So, you get the complete managed WordPress services by our dedicated team of WordPress professionals.
Managing DNS can be difficult sometimes! Many people do not know the concept of Domain name service and thus spend a lot of time on these things for no reason. If you are migrating a site from one server to another or setting up a new website domain for yourself, you surely want to do this right and with minimum downtime. We are here to help; you just need to let us know what you want, and we will do it for you with no strings attached. We want you to set up your site and forget about it. We will take care of your WordPress website so that you can focus on your business.
To get the complete site care for your WordPress website, you can also go through our extensive WordPress Support Services.